1. ABOUT US

Hi! I’m Alina, the baker behind PAWsitively Organic Dog Bakery — and this is Finn, our Chief Flavor Officer. 🐶
Every treat is baked by hand in our New Jersey kitchen using clean, organic, human-grade ingredients. No preservatives. No fillers. No junk. Ever.
Just fresh-baked treats that make tails wag.

FAQ (Frequently Asked Questions)

Where are your treats made?

All treats are fresh-baked in small batches in New Jersey.

What is the shelf life?

Perishable Treats:
– Refrigerated: up to 7 days
– Frozen: up to 6 months

Baked & Dehydrated Treats:
– Shelf life: up to 6 months
– Store in cool, dry place

Jerky:
– Shelf life: up to 4 months
– Store in cool, dry place
– Optional: refrigerate for freshness

How should I store perishable treats?

Most customers store treats in the freezer and serve directly from there.
You can also thaw 10–15 minutes for a softer bite.

Are your treats organic?

Yes! We use organic and human-grade ingredients whenever possible.

Are your treats safe for sensitive stomachs?

Yes — no preservatives, no artificial colors, no corn, no soy, no added sugar or salt.

Can humans eat these treats?

Yes — they are human-grade, though lightly sweetened for dogs.

Do you ship?

Yes, anywhere in the U.S. (See shipping section below.)

Do you offer wholesale?

 

SHIPPING POLICY

Processing Times

All orders are baked fresh.
Orders usually ship within 5-7 business days.

Shipping Carrier

We use USPS and UPS depending on weight and location and offer Pickup.

Shipping Times

Delivery typically takes 5-7 business days.

Warm Weather Shipping

During summer, we may pack treats with insulation or ice packs when necessary.

Tracking

You’ll receive a tracking number via email once your order ships.

Yes — email us at info@pawsitivelyorganicdogbakery.com.

4. REFUND POLICY

Perishable Treats

Because our treats are perishable and handmade, we cannot accept returns.

If Something Arrives Damaged

Please email us within 48 hours with photos, and we will make it right.

Wrong Item Sent

We will replace it immediately at no cost to you.

Lost Packages

If a carrier loses your package, we will replace it after an investigation window.

5. WHERE TO FIND US (Markets & Events)

For upcoming events, visit our Events – Where To Find Us page.

6. PRIVACY POLICY

We value your privacy and never sell, share, or misuse your information.

We collect:
– Name
– Email
– Shipping/billing address
– Purchase history

This information is used only to process orders, provide customer service, and improve your shopping experience.

Your payment information is securely processed by Shopify and is never stored by us.

7. TERMS OF SERVICE 

By using our website, you agree to:

• Provide accurate information

• Not misuse the website

• Not attempt fraud or chargebacks

• Use products according to their intended purpose

We reserve the right to refuse service in the case of fraud, abuse, or safety concerns.

8. CONTACT US

Have questions? We’re here to help!

📧 info@pawsitivelyorganicdogbakery.com
📍 Handmade in New Jersey

Or use the contact form on our Contact Us page.